How to Fix Download Issues for Honkai: Star Rail
Honkai: Star Rail is a spinoff of the popular action RPG Honkai Impact 3, set in an alternate universe where you can explore different worlds and meet familiar characters. It is a gacha game that requires you to download and update data regularly. However, some players may encounter download issues that prevent them from enjoying the game. In this article, we will show you how to troubleshoot and fix some common download problems for Honkai: Star Rail.
Check Your Device's Free Space
One of the possible reasons why you can't download Honkai: Star Rail is that your device does not have enough free space. The game requires about 4 GB of storage space, so you need to make sure you have enough room before you start the download. To check and free up space on different devices, follow these steps:
i can 39;t download honkai star rail
On Windows, right-click on the drive where you want to install the game and select Properties. You will see how much space is used and how much is available. To free up some space, you can use the Disk Cleanup tool or uninstall some programs that you don't need.
On macOS, click on the Apple menu and select About This Mac. Then click on Storage and see how much space is left on your Mac. To free up some space, you can use the Manage button or delete some files that you don't need.
On Android, go to Settings > Storage and see how much space is used and how much is free. To free up some space, you can use the Free Up Space button or delete some apps or files that you don't need.
On iOS, go to Settings > General > iPhone Storage and see how much space is used and how much is available. To free up some space, you can use the Offload Unused Apps or Review Large Attachments options or delete some apps or files that you don't need.
Test Your Internet Speed
Another possible reason why you can't download Honkai: Star Rail is that your internet speed is too slow or unstable. The game requires a stable and fast internet connection to download data smoothly. To test your internet speed, you can use services like Speedtest or Fast. If your speed is below 10 Mbps, you may experience slow or interrupted downloads. To troubleshoot your internet connection, try these tips:
Restart your router or modem by unplugging it for a few seconds and plugging it back in.
Move closer to your router or use a wired connection if possible.
Avoid using multiple devices or streaming services on the same network.
Contact your internet service provider if the problem persists.
Stop Files Opening Instead of Downloading
Sometimes, when you try to download a file from a website, your browser may open it instead of saving it to your device. This can happen with certain file types like PDF documents. If this happens with Honkai: Star Rail, you need to change your browser settings to download files instead of opening them. To do this, follow these steps:
On Chrome, click on the three-dot menu at the top right corner and select Settings. Then click on Privacy and security > Site settings > PDF documents. Turn off the option that says Download PDF files instead of automatically opening them in Chrome.
On Firefox, click on the three-line menu at the top right corner and select Options. Then click on General > Applications. Find Portable Document Format (PDF) in the list and change the action to Save File.
On Safari, click on the Safari menu at the top left corner and select Preferences. Then click on General > File download location. Choose a folder where you want to save your downloads.
On Edge, click on the three-dot menu at the top right corner and select Settings. Then click on Downloads > Ask me what to do with each download. Turn on this option so you can choose whether to open or save a file.
Pause and Unpause the Download
If your download is stuck or not progressing, you can try to pause and unpause it to resume it. This can help to refresh the connection and restart the download. To pause and unpause a download, follow these steps:
On Chrome, click on the three-dot menu at the top right corner and select Downloads. Find the file that you are downloading and click on the Pause button. Wait for a few seconds and then click on the Resume button.
On Firefox, click on the three-line menu at the top right corner and select Downloads. Find the file that you are downloading and click on the Pause button. Wait for a few seconds and then click on the Resume button.
On Safari, click on the View menu at the top left corner and select Show Downloads. Find the file that you are downloading and click on the Pause button. Wait for a few seconds and then click on the Resume button.
On Edge, click on the three-dot menu at the top right corner and select Downloads. Find the file that you are downloading and click on the Pause button. Wait for a few seconds and then click on the Resume button.
Try Another Web Browser
Sometimes, your web browser may have compatibility issues or bugs that prevent you from downloading files properly. In this case, you can try to switch to a different browser and see if it works better. For example, if you are using Chrome, you can try Firefox, Safari, Edge, or Opera. To switch to a different browser, follow these steps:
Download and install another web browser from its official website or app store.
Open the new browser and go to
Click on Download Now and follow the instructions to download Honkai: Star Rail.
Cancel and Try Again
If none of the above methods work, you can try to cancel and start over the download. This can help to clear any corrupted or incomplete data that may be causing errors. To cancel and try again, follow these steps:
On Chrome, Firefox, Safari, or Edge, go to your Downloads page and find the file that you are downloading. Click on the Cancel or X button to stop the download.
Delete any partial or temporary files that may be left behind by the download.
Go back to and click on Download Now again.
Contact the Website Owner or Developer
If all else fails, you may need to contact HoYoverse or miHoYo for support. They may be able to help you with any technical issues or server problems that may be affecting your download. To contact them, follow these steps:
Go to and see if your question is already answered there.
If not, go to and fill out the form with your name, email address, subject, message, and screenshot (optional).
Alternatively, you can email them at support@honkaistar.com or call them at +86 21 6855 1111.
Conclusion
Honkai: Star Rail is an exciting game that lets you explore different worlds and meet familiar characters from Honkai Impact 3. However, some players may have trouble downloading it due to various reasons. In this article, we have shown you how to troubleshoot and fix some common download issues for Honkai: Star Rail. We hope that these tips will help you enjoy the game without any hassle.
FAQs
What are the system requirements for Honkai: Star Rail?
Honkai: Star Rail is compatible with Windows, macOS, Android, and iOS devices. The minimum system requirements are as follows:
OSCPURAMStorage
Windows 7 or aboveIntel Core i5 or above4 GB or above4 GB or above
macOS 10.12 or aboveIntel Core i5 or above4 GB or above4 GB or above
Android 6.0 or aboveSnapdragon 845 or above3 GB or above4 GB or above
iOS 10.0 or aboveA11 Bionic or above2 GB or above4 GB or above
How do I update Honkai: Star Rail?
Honkai: Star Rail will automatically check for updates when you launch the game. If there is a new version available, you will see a pop-up window asking you to update the game. You can also manually check for updates by going to the game settings and tapping on the Check for Updates button.
How do I link my Honkai Impact 3 account to Honkai: Star Rail?
Honkai: Star Rail allows you to link your Honkai Impact 3 account and enjoy some benefits such as cross-server chat, exclusive rewards, and data transfer. To link your account, follow these steps:
Open Honkai Impact 3 and go to the Account Center.
Select Link Account and choose the platform that you want to link to (e.g., miHoYo, Facebook, Twitter, etc.).
Enter your login information and confirm the link.
Open Honkai: Star Rail and go to the Account Center.
Select Link Account and choose the same platform that you linked to in Honkai Impact 3.
Enter your login information and confirm the link.
You will see a message that says "Account Linked Successfully". You can now enjoy the benefits of linking your account.
How do I change the language of Honkai: Star Rail?
Honkai: Star Rail supports multiple languages such as English, Chinese, Japanese, Korean, French, German, Spanish, and more. To change the language of the game, follow these steps:
Go to the game settings and tap on the Language option.
Select the language that you want to use from the list.
You will see a message that says "Language Changed Successfully". The game will restart and apply the new language.
How do I get more crystals in Honkai: Star Rail?
Crystals are the premium currency in Honkai: Star Rail that can be used to summon characters, weapons, outfits, and more. There are several ways to get more crystals in the game, such as:
Completing missions, events, achievements, and daily tasks.
Participating in PvP battles, co-op raids, and guild activities.
Logging in daily and collecting login rewards.
Purchasing crystals with real money via in-app purchases.
Using coupon codes that are given out by HoYoverse or miHoYo on their official channels.
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